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ONBOARDING

Your journey to ROI with TwinThread

Follow our onboarding process for guaranteed results in 30 days or less

 TwinThread's implementation journey is a strategic process that we have refined over the years. It involves Briefing your team on the capabilities of the technology, Assessing the Opportunities for increased efficiency and improved performance, conducting a Production Pilot of a limited and fixed scope to prove value, and executing a full Rollout to scale that value across similar assets / production lines.

Onboarding process & timeline

TwinThread's onboarding process allows for quick Connection, Visualization, Learning, and Action - enhancing your ability to scale improvements in less time.

Onboarding options

Choose a subscription plan, then choose your onboarding option

Self-Provisioned

Option 1:

Self-Provisioned

You have resources to learn, implement, use, and maintain the system.

• TwinThread Subscription
• Online Knowledge Base
• Support Service
• Onboarding Resources
• Unlimited Users

Yearly Subscription Fee

Assisted

Option 2:

Assisted

You have resources to use and maintain the system but need assistance to implement.

• TwinThread Subscription
• Online Knowledge Base
• Support Service
• Onboarding Resources
• Unlimited Users
Onboarding Assistance

Yearly Subscription Fee

One-Time Assistance Fee

Turnkey

Option 3:

Turnkey

You want TwinThread to implement and maintain the system as well as deliver regular operational insights to your team.

TwinThread Subscription
Online Knowledge Base
Support Service
Onboarding Resources
Unlimited Users 
•  Onboarding Assistance
•  On-Demand Engineering

Yearly Subscription Fee

One-Time Assistance Fee

Yearly On-Demand Service Fee

Onboarding resources

Available to all subscribers and approved partners

Launchpad

Launchpad

Simple configuration wizards walk you through the key steps of configuring your system

Knowledge Base

Knowledge Base

Searchable online knowledge base with best practices along with integrated real-time chat with TwinThread’s Customer Success team

Onboarding Webinars

Onboarding Webinars

Webinars for each onboarding phase are repeated weekly to facilitate adoption and continuous learning

Office Hours

Office Hours

Regularly scheduled times to seek advice and guidance from TwinThread’s consultants 

Have more questions?

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