These are the elements of our Results Guaranteed approach:
Within 7 days of data connection for each use case, we will determine initial feasibility of achieving project goals. We will accomplish this by evaluating your data. At this stage, TwinThread will decide whether there's enough of the right information within your data to effectively target the agreed upon metrics. If we decide the data isn't sufficient for achieving the intended outcome and are no longer able to continue, or if you decide the process isn't a fit for your operations - you don't pay for subscription or onboarding assistance.
Within 30 days of data connection for each use case, we will determine final feasibility of achieving project goals. You still have the option of deciding not to go forward with the project at this point. In this instance, cancelling the project would not require you to pay any subscription fees. However, you would be required to pay for any onboarding assistance you had received up to that point.
Beyond 30 days, you may cancel the production pilot at any time, for any reason. In the event that you decide to cancel your pilot, you will only be billed for actual onboarding assistance and subscription time consumed at the point of cancellation.